Privacy Policy

Introduction

SGS GLOBAL IMPEX (“we,” “our,” or “us”) respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, or submit a business enquiry.

By using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect information that you voluntarily provide when interacting with our website, including:

• Contact Information: Name, company name, email address, phone number, and business address.
• Business Information: Product interests, sourcing requirements, required quantities, destination country, and other details submitted through enquiry forms.
• Communication Details: Information you share when contacting us by email, phone, WhatsApp, or other communication channels.
• Technical Information: Certain information, such as browser type, device information, IP address, and website usage data, may be collected through server logs, analytics tools, or similar technologies, where enabled.

Please avoid submitting sensitive personal information unless it is necessary for a specific business purpose.

How We Use Your Information

We may use the information collected for the following purposes:

We do not use your information for purposes unrelated to our business operations without an appropriate legal basis or your consent, where required.

Sharing of Information

We do not sell your personal information to third parties.

We may share relevant information in limited circumstances, including:

• Service Providers: Website hosting providers, email services, form management platforms, and other technical service providers that help us operate our website.
• Business Coordination: Relevant suppliers, logistics partners, or other business parties when sharing is necessary to address your specific enquiry or proceed with a transaction.
• Legal Requirements: Government authorities, regulators, or other parties where disclosure is required by applicable law or a valid legal process.
• Protection of Rights: Where reasonably necessary to protect our business, website, users, or legal interests.

We aim to limit shared information to what is reasonably necessary for the relevant purpose.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, understand visitor activity, and improve user experience.

Depending on the tools enabled on our website, cookies may be used for:

• Essential website functionality.
• Website traffic analysis and performance measurement.
• Remembering certain visitor preferences.
• Other purposes disclosed through applicable cookie notices.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality. Where legally required, we will seek consent before using non-essential cookies.

Data Storage and Security

We take reasonable measures to protect the information submitted through our website and business communication channels against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or data storage is completely secure. We cannot guarantee absolute security of information transmitted over the internet.

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including business communication, recordkeeping, dispute resolution, and compliance with applicable legal requirements.

Third-Party Websites and Services

Our website may contain links to third-party websites or use third-party services, such as WhatsApp, email providers, analytics tools, or embedded content.

These third parties may process information according to their own privacy policies and terms. SGS GLOBAL IMPEX does not control the privacy practices of independent third-party websites and encourages visitors to review their policies before sharing information.

Your Privacy Rights

Depending on applicable law, you may have the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information where legally permitted.
• Withdraw consent where processing is based on consent.
• Raise concerns about how your information is handled.

To make a privacy-related request, contact us using the details provided below. We may need to verify your identity before processing certain requests and may retain information where required or permitted by law.

Children's Privacy

Our website is intended primarily for business and commercial enquiries. We do not knowingly seek to collect personal information from children in connection with our business services.

If you believe a child has submitted personal information to us, please contact us so we can review the matter and take appropriate action where necessary.

International Data Transfers

As our business may involve domestic and international trade enquiries, information may be processed or accessed in locations outside your country through service providers or business partners, where applicable.

Where required by law, appropriate safeguards will be applied to relevant transfers of personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, or applicable legal requirements.

Any revised version will be published on this page with an updated “Last Updated” date. We encourage visitors to review this page periodically.

Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, please contact us:

We will review privacy-related enquiries and respond as reasonably practicable, subject to applicable legal requirements.