Terms of Service

Introduction

Welcome to the SGS GLOBAL IMPEX website. These Terms of Service (“Terms”) govern your access to and use of our website and the information and services presented on it.

SGS GLOBAL IMPEX is an India-based trading business offering product sourcing and trading enquiries across categories including spices, vegetables, fruits, dry fruits and makhana, handlooms, and handicrafts.

By accessing or using this website, you agree to these Terms. If you do not agree, please discontinue using the website.

Use of Our Website

You agree to use our website only for lawful purposes and in a manner that does not violate applicable laws, infringe the rights of others, or interfere with the website's operation.

You must not:

• Submit false, misleading, or fraudulent information.
• Attempt to gain unauthorized access to the website or its systems.
• Use the website to distribute malicious software, spam, or harmful content.
• Copy or misuse website content for unauthorized commercial purposes.
• Engage in activities that disrupt the website or compromise its security.

We reserve the right to restrict access to the website where reasonably necessary to protect our business, website, or users.

Product Information and Availability

Our website presents general information about products that may be available for sourcing, including Indian spices, vegetables, fruits, dry fruits and makhana, handlooms, and handicrafts.

Product availability, specifications, varieties, grades, materials, packaging, and other characteristics may vary depending on suppliers, seasonality, market conditions, and buyer requirements.

We make reasonable efforts to present information accurately; however, website descriptions and images are provided for general informational purposes and may not represent every detail of a specific consignment.

Specific product details should be confirmed directly with SGS GLOBAL IMPEX before placing an order.

Enquiries and Quotations

Submitting an enquiry through our website, email, telephone, or other communication channels does not automatically constitute an order or create a binding sales agreement.

Any quotation we provide may be subject to:

• Product availability and sourcing confirmation.
• Agreed product specifications and quantities.
• Packaging and labelling requirements.
• Delivery destination and shipment arrangements.
• Applicable taxes, duties, freight, and other charges.
• Quotation validity and payment terms.

A quotation is subject to its stated validity period and conditions. An order becomes binding only when the relevant terms have been accepted by the parties through an appropriate written confirmation or other agreed method.

Orders and Business Transactions

All transactions are subject to mutually agreed terms between SGS GLOBAL IMPEX and the buyer.

Before an order is confirmed, the parties should clarify relevant details, including product description, specifications, quantity, price, payment terms, delivery arrangements, required documentation, and any applicable inspection or acceptance conditions.

Any special terms agreed in writing for a particular transaction will apply to that transaction to the extent they are consistent with applicable law and the parties' agreement.

Pricing and Payment

Prices, quotations, and payment terms are communicated separately for individual business enquiries and transactions.

Unless expressly stated otherwise in a written quotation or agreement, website content does not constitute a binding price offer.

Payment deadlines, accepted payment methods, currency, advance payments, bank charges, taxes, and other financial terms will be specified in the applicable quotation, invoice, or sales agreement.

Buyers are responsible for reviewing and confirming payment instructions before transferring funds. Any change to payment or bank details should be independently verified through an established communication channel.

Shipping, Delivery, and Risk

Shipping arrangements, delivery timelines, freight charges, insurance, customs clearance, and responsibility for goods will be agreed upon for each transaction.

Delivery estimates may be affected by product availability, logistics, customs procedures, weather, regulatory requirements, or other circumstances beyond our reasonable control.

Where applicable, the relevant sales agreement or agreed Incoterms® rules will determine delivery obligations, transfer of risk, and allocation of costs.

Buyers are responsible for understanding the import requirements, permits, duties, taxes, and other regulatory obligations applicable to their destination market, unless otherwise agreed in writing.

Product Quality, Inspection, and Claims

Product specifications and quality expectations should be agreed upon before an order is confirmed.

Where applicable, inspection procedures, sampling, testing, certification, acceptance criteria, and procedures for reporting discrepancies should be documented in the relevant transaction agreement.

Any concern regarding product condition, quantity, specifications, or documentation should be reported within the timeframe and through the procedure agreed for the transaction.

Nothing in these Terms excludes any rights or remedies that cannot lawfully be excluded under applicable law.

Regulatory Compliance and Documentation

Product sourcing and trade transactions may be subject to applicable laws and regulations, including requirements relating to product safety, food products, packaging, labelling, customs, export and import documentation, and destination-market restrictions.

The parties will be responsible for the obligations allocated to them under applicable law and the relevant transaction agreement.

Any specific licence, registration, certificate, inspection report, or other document required for a transaction should be identified and confirmed before the order is finalized.

The presence of general product information on our website does not constitute a representation that every product is suitable for every market or that all regulatory approvals have been obtained for a particular transaction.

Intellectual Property

Unless otherwise stated, the text, design, graphics, logos, images, and other content on this website are owned by SGS GLOBAL IMPEX or used with appropriate authorization.

You may access and use the website for personal, informational, and legitimate business enquiry purposes.

You may not reproduce, modify, distribute, publish, or commercially exploit website content without prior permission from the relevant rights holder, except where permitted by applicable law.

All third-party trademarks, names, and logos remain the property of their respective owners.

Third-Party Links and Services

Our website may contain links to third-party websites, platforms, or services for convenience or communication purposes.

We do not control all third-party content, policies, security practices, or availability. Accessing third-party services is at your discretion and may be subject to separate terms and privacy policies.

Limitation of Liability

To the extent permitted by applicable law, SGS GLOBAL IMPEX will not be liable for indirect, incidental, special, or consequential losses arising from the use of this website or reliance on general website information.

We do not guarantee uninterrupted website availability or that the website will always be free from errors or technical issues.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law. Any liability relating to a specific commercial transaction will also be governed by the applicable transaction agreement.

Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, and reasonable expenses arising from your unlawful use of the website, your violation of these Terms, or your infringement of third-party rights.

This provision applies only to the extent that such responsibility is permitted under applicable law.

Privacy

Your use of the website is also subject to our Privacy Policy, which explains how personal information submitted through our website and communication channels may be collected, used, and protected.

Please review the Privacy Policy for further details.

Changes to These Terms

We may revise these Terms from time to time to reflect changes in our website, business operations, or applicable legal requirements.

The revised version will be published on this page with an updated “Last Updated” date. Your continued use of the website after changes are published constitutes acceptance of the revised Terms to the extent permitted by applicable law.

Governing Law and Jurisdiction

These Terms will be governed by the laws of India, subject to applicable legal requirements.

Any dispute relating to these Terms will be addressed through good-faith discussions where practicable. Where a dispute cannot be resolved amicably, it will be subject to the jurisdiction of the competent courts determined under applicable law.

Nothing in this section overrides any mandatory legal rights or jurisdictional rules.

Contact Us

If you have questions regarding these Terms of Service, please contact us: